![]() ![]() Note: Philips Hue Play HDMI doesn’t support Dolby Vision content from Blu-ray players. ![]() List of HDMI Sources that support HDR10+ and Dolby Vision: List of TVs that support HDR10+ and Dolby Vision: If not, consider changing your television or HDMI source. How to Fix: Method 1: Checking & Changing Television or HDMI SourceĬheck if your television & HDMI source name is on the TV list that works with Philips Hue Sync Box. Unfortunately, the sync box still doesn’t work with HDR10+ and Dolby Vision-ready televisions. Luckily, Philips quickly realized the need & made their sync box support HDR10+ and Dolby Vision. When Philips first launched the Hue Play HDMI, it couldn’t work with HDR10+ and Dolby Vision content. Doesn’t Support HDR 10+ and Dolby Vision at All Firmware updates help fix issues most of the time.Ģ. Method 3: Get the latest firmware update from Philips if you still need to.Philips Hue Sync Box requires a lot of energy & using multiple devices in the same power supply socket might interrupt its normal behaviour. Method 2: Don’t use anything other than the sync box in the power supply socket.Just throw away the provided HDMI cable & use a good-quality HDMI cable. Method 1: Cable does play an important role.This sync box losing signal problem occurs due to using an incapable HDMI cable & giving the sync box less energy than required. People frequently face this issue & it’s totally unexpected from a TV backlight setup that costs $500 to $600. Sync Box Losing Signal & TV Screen To Go Darkĭon’t be surprised if your newly bought sync box acts up and causes your TV screen to go black. Picture Quality Gets Worse With Dolby Vision Content Sync Box Losing Signal & TV Screen To Go Dark Besides listing the problems, I’ll be explaining how you can overcome them by following simple potential solutions. Here are the top 4 common problems with Philips Hue Play HDMI Sync Box. 4 Common Problems With Philips Hue Play HDMI Sync Box and How To Fix them: Because I have solutions to them in this article. Stay calm if you’re facing any of the abovementioned problems. Besides these problems, you may also face issues with the provided HDMI cable not working as intended. Not everyone faces these issues, but most users face these common problems with Philips Hue HDMI Sync Box.Ĭommon problems with Philips Hue include frequent connection loss with the sync box, TV screen going black, degradation of the picture quality with Dolby Vision, and so on. Like other excellent tech has flaws, Philips Hue also has some issues. However, It would be unreal to say all the things from Philips Hue is excellent and fancy. Philips Hue HDMI Sync Box offers an immersive lighting experience despite your content type – HDR10+, Dolby Vision, or even 4K. ![]()
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